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frozen foods
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Sweet
Sweet

Privacy Policy

? Terms of Use – Lola's Sweet

Welcome to Lola's Sweet!
Please read these terms carefully before using our website or making any purchases. By using our website, you agree to be bound by the following terms and conditions.

1. Definitions

  • The Store: Refers to Lola's Sweet, specialized in selling confectionery products online.

  • Customer / User: Any person who visits the website or places orders through it.

  • Website: Refers to the online platform operated by Lola's Sweet.

2. Order Policy

  • We display available products with as much accuracy as possible regarding price, ingredients, and images.

  • By placing an order through the website, you agree to pay the listed price plus any applicable shipping fees or taxes.

  • All orders are subject to availability, and we reserve the right to refuse or cancel any order at any time without prior notice.

3. Products and Ingredients

  • All our products are fresh and carefully prepared using selected ingredients.

  • Customers are responsible for ensuring the product is free from any allergens before purchasing.

  • We strive to clearly list main ingredients but do not guarantee the products are completely free from traces of nuts or allergens.

4. Payment

  • We accept electronic payment methods approved by the store.

  • Payments are processed securely and reliably.

  • If payment cannot be completed, the order will not be confirmed.

5. Shipping and Delivery

  • We deliver orders according to the available and specified regions on the website.

  • Delivery times vary depending on the geographic location and order volume.

  • We are not responsible for any delays caused by circumstances beyond our control (e.g., weather or emergencies).

6. Return and Exchange Policy

  • Due to the nature of our products (food items), returns or exchanges are accepted only if there is an error in the order or the product is damaged.

  • You must contact us within 24 hours of receiving the order if there is any issue.

7. Intellectual Property Rights

  • All copyrights, designs, content, and images on the website are owned by Lola's Sweet and may not be used or copied without prior permission.

8. Permitted Use

  • The website must not be used for any illegal or abusive purposes.

  • We reserve the right to suspend or ban any account that uses the website unlawfully or violates our policies.

9. Amendments to Terms

  • Lola's Sweet reserves the right to modify these terms at any time without prior notice.

  • Changes will be posted on this page, and continued use of the website constitutes implicit acceptance of the updated terms.

10. Contact Us

For any inquiries related to the terms of use or your orders, please contact us via:

Thank you for your trust, and we wish you a sweet experience with Lola's Sweet ?