• Your shopping cart is empty!
Fried Foods
Fried Foods
frozen foods
frozen foods
Pastries
Pastries
Sweet
Sweet

Terms & Conditions

? Terms of Use – Lola's Sweet

 

Welcome to Lola's Sweet!
Please read these terms carefully before using our website or placing any orders. By accessing or using our site, you agree to be bound by the following terms and conditions.

1. Definitions

  • The Store: Refers to Lola's Sweet, an online store specializing in selling confectionery products.

  • Customer / User: Any individual who visits the site or places an order through it.

  • Website: Refers to the online platform operated by Lola's Sweet.

2. Order Policy

  • We display available products with as much accuracy as possible in terms of pricing, ingredients, and images.

  • By placing an order through the website, you agree to pay the listed price, including any applicable shipping fees or taxes.

  • All orders are subject to availability. We reserve the right to refuse or cancel any order at any time without prior notice.

3. Products & Ingredients

  • All our products are freshly made with carefully selected ingredients.

  • Customers are responsible for ensuring that the product does not contain any ingredients that may cause allergic reactions.

  • While we strive to clearly list main ingredients, we cannot guarantee that our products are completely free from traces of nuts or other allergens.

4. Payment

  • We accept the electronic payment methods approved on our store.

  • Payments are processed securely and reliably.

  • If payment cannot be completed, the order will not be confirmed.

5. Shipping & Delivery

  • Orders are delivered according to the available and specified areas listed on our website.

  • Delivery times vary based on location and order volume.

  • We are not responsible for any delays caused by circumstances beyond our control (such as weather or emergencies).

6. Return & Exchange Policy

  • Due to the nature of our products (food items), we do not accept returns or exchanges unless there is an error in the order or the product is damaged.

  • In case of any issue, please contact us within 24 hours of receiving your order.

7. Intellectual Property

  • All content, designs, images, and materials on the website are the property of Lola's Sweet and may not be copied or used without prior written permission.

8. Permitted Use

  • The website must not be used for any unlawful or abusive purposes.

  • We reserve the right to suspend or ban any account that violates our policies or misuses the website.

9. Changes to the Terms

  • Lola's Sweet reserves the right to modify these terms at any time without prior notice.

  • Updates will be posted on this page, and continued use of the website constitutes acceptance of the revised terms.

10. Contact Us

For any questions related to these terms or your orders, please contact us through:

Thank you for your trust, and we wish you a sweet experience with Lola's Sweet ?